INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping typically take?

Shipping times may vary depending on your location. For orders within the United States (excluding Hawaii and Alaska), please allow 3-7 business days for your order to arrive. International orders may take 7-21 business days, depending on customs processing times.

Can I return a product if I'm not satisfied?

Yes, we want you to be fully satisfied with your purchase. If you're not, you can request a refund within 14 days of receiving your product. Please note that the product must be unused and in its original packaging. Before returning any items, contact us at sales@hushsleepstore.com for instructions.

Are there any shipping charges for my order?

Shipping is FREE for all orders placed within the contiguous United States. Unfortunately, free shipping does not apply to orders shipping to Hawaii and Alaska due to additional shipping costs. For international orders, we charge a flat rate of $12.90 USD.

I live outside the United States, can I still order from Hush Sleep Store?

Yes, we offer international shipping to all countries worldwide for a flat rate of $12.90 USD. However, please be aware of any customs and import duties that may apply in your country, as these are not covered by Hush Sleep Store.

How will I know when my order has been shipped?

Once your order is processed and shipped, we will send you a confirmation email with your tracking number. If you don't receive an email after 5 days of placing your order, please contact us at sales@hushsleepstore.com.

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